Sky Exchange IDPrivacy

Privacy Policy

Our privacy policy explains what limited information we collect when you contact us on WhatsApp, how we use it, and how we keep your details safe.

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We keep data collection to a minimum and are clear about what we hold and why. Here is exactly how we handle your information.

What We Collect & How We Use It

We only collect the limited information you share when you contact us — typically your WhatsApp number and the basic details needed to set up or support your account. We do not build detailed tracking profiles.

Your information is used solely to provide the service you asked for: creating your id, helping with deposits and withdrawals, and answering questions.

What We Never Do

We never ask for your OTP or full card details, never sell or rent your information, and never share your details except where required to provide the service you requested.

Keep your login private and never share your OTP with anyone — including anyone claiming to be us. You can ask us to delete your contact information at any time.

Information We Collect

We are a WhatsApp-first ID provider, so the information we hold is deliberately small. When you contact us, we typically see your WhatsApp number and display name, the messages you send us, and the basic details needed to set up or support your id. If you ask us to help with a deposit or withdrawal, we may note the reference or amount you tell us so we can assist — but we do not need or store your full card numbers, bank passwords or one-time passwords.

We do not run intrusive analytics that follow you around the web, and we do not buy or scrape personal data about you from third parties. In short, we collect the least we can while still helping you get and use your id.

How We Use Your Information

Your details are used for one purpose: to give you the service you asked for. That means creating your id, guiding your first deposit, answering questions, helping with withdrawals, and keeping you updated about your request. We may also use your messages to improve our support and to keep records that protect both you and us against fraud or disputes.

We will only ever contact you about the service you approached us for. We do not add you to unrelated marketing lists, and you can tell us to stop messaging you at any time.

What We Never Do

We never ask for your OTP, UPI PIN, full card details or account passwords — anyone who does is a scammer, even if they claim to be us. We never sell, rent or trade your information to advertisers or data brokers. We never share your details except where it is strictly necessary to deliver the service you requested, or where we are legally required to do so.

Keep your login private and never share your OTP with anyone. Genuine support will never need it. Treating your credentials as secret is the strongest protection you have.

Cookies and Website Data

This is a lightweight informational website. We keep cookies to a minimum and do not use them to build advertising profiles of you. Any cookies present are there to help the site load and function correctly. Your browser also records standard technical information — such as approximate location and device type — as part of normal web traffic, which we do not tie back to your identity.

You can control or clear cookies at any time through your browser settings, and the site will continue to work. The most important part of your interaction with us — getting your id — happens on WhatsApp, not through website tracking.

Your Choices and Rights

Your information belongs to you. You can ask us what we hold, ask us to correct anything that is wrong, and ask us to delete your contact details from our records at any time. Simply message us on WhatsApp with your request and we will act on it promptly. You can also ask us to stop contacting you, or to pause or close your id.

Because we collect so little, exercising these choices is usually as simple as sending one message. There are no long forms and no hoops to jump through.

How We Keep Your Data Safe

We limit access to your messages to the people who need it to help you, and we keep your information only for as long as it is useful for supporting your id or meeting our record-keeping obligations. WhatsApp itself uses end-to-end encryption, which protects the content of your chats with us in transit.

No system is ever perfectly secure, so we ask you to do your part too: keep your device locked, keep your login private, and never share codes or passwords with anyone. If you ever suspect your account has been compromised, message us straight away so we can help you secure it. This policy may be updated from time to time, and the current version always applies.

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Data Retention & Your Rights

We keep the limited information you share only for as long as we genuinely need it to help you — for example, to set up your id or resolve a deposit or withdrawal query. Once it is no longer needed, or when you ask us to remove it, we delete it. You can request access to, correction of, or deletion of the contact details we hold at any time by messaging us on WhatsApp, and we will honour that request promptly and without fuss. We do not sell, rent or trade your information, and we never use it for anything unrelated to the support you asked for. This service is strictly for adults aged 18 and above, and we do not knowingly collect information from anyone under 18. If you ever have a question about how your data is handled, message us and a real person will explain it clearly in Hindi or English.

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